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Ernst & Young on Information Governance


If you're looking for a simple guide to information governance from a respected authority in the field, see Ernst & Young's Information Governance for the Real World, and its Information Governance Solution guide. Ernst & Young is one of the 'Big Four' accounting firms and also one of world's largest professional services firms. It advises businesses on how to implement an information governance program.

Ernst & Young has identified seven key principles of information governance:

1. Know your information: develop search criteria to find certain document types.

2. Know where you have information: be able to find PII that must be deposed of.

3. Access: limit data access to certain teams.

4. Protection: find gaps in data protection policies.

5. Response to external events: run gap analysis of processes to respond to data breaches.

6. Keep data no longer than necessary: emphasize the right to erase PII and be forgotten under the GDPR.

7. Dispose: delete redundant and outdated data

Information governance policies help organizations:

  • Make informed decisions quickly.

  • Comply with regulations and discovery requests.

  • Reduce the cost of data storage.

Ernst & Young recommends:

a. Conform to the regulations of FINRA; the SEC; the FDA; and other government bodies to help protect privacy rights.

b. Don't rely on IT to take a black box approach to preservation and collection. Develop an in-house discovery preparedness program.

c. Address the proliferation of information systems.

d. Data maps should be used to track records subject to regulations.

e. Identify critical data assets.

f. Implement a defensible disposition program.


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Sean O'Shea has more than 20 years of experience in the litigation support field with major law firms in New York and San Francisco.   He is an ACEDS Certified eDiscovery Specialist and a Relativity Certified Administrator.

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The views expressed in this blog are those of the owner and do not reflect the views or opinions of the owner’s employer.

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